Official Documents

Privacy Policy i1scr — Player Personal Data Protection

I1scr is committed to protecting the privacy and personal data of every player. This document transparently explains how we collect, use, store, and safeguard your information.

Last Updated: January 2026

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256-bit SSL Encryption

All data transmitted between your device and i1scr servers is protected with industry-grade SSL encryption.

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No Data Sales

I1scr does not sell, rent, or disclose players' personal data to third parties for marketing purposes.

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Your Data Controls

Players have the right to access, correct, and request deletion of their personal data at any time.

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PDPA Compliance

This Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA).


At i1scr, we believe that player trust is our most valuable asset. Every time you register, log in, make a deposit, or simply browse our platform, you are entrusting us with some of your personal information. We take that trust seriously.

This Privacy Policy is written in plain language because we want you to truly understand what happens with your data — not just wade through lengthy legal jargon. It applies to all players using the i1scr platform via website or mobile app, regardless of your location in Malaysia.

By registering an account or continuing to use i1scr's services, you agree to the collection and use of information as described in this document.

01 Information We Collect

I1scr collects various types of information depending on how you interact with our platform. Generally, this information falls into three main categories:

A. Information You Provide Directly

  • Full name, date of birth, gender, and identification number (MyKad or passport).
  • Email address, mobile number, and residential address.
  • Account username and password (passwords are stored as unreadable hashed values).
  • Payment method details you have registered — including bank account numbers and digital wallet information such as DuitNow, Touch 'n Go eWallet, GrabPay, or Boost.
  • Identity verification (KYC) documents submitted — including selfies, copies of MyKad or passport, and proof of address.

B. Information Collected Automatically

  • IP address, device type, operating system, and web browser version.
  • General location data based on IP address (state or city, not GPS coordinates).
  • Platform activity logs — including login times, games played, total wagering amounts, and transaction records.
  • Session data and technical cookies required to keep the platform functioning properly.

C. Information from Third-Party Sources

  • Identity verification results from the third-party KYC service providers we engage.
  • Anti-money laundering (AML) related information sourced from authorised databases.
  • Technical data from analytics providers that help us understand platform usage.
We only collect information that is genuinely necessary for the stated purposes. We do not collect sensitive information such as biometric data, religious beliefs, or political views.
02 How We Use Your Data

The information we collect is used for legitimate and specific purposes. Below is a summary table of our data usage:

Purpose of Use Data Type Legal Basis
Registration & account management Name, email, password, date of birth Contractual fulfilment
Identity verification (KYC) MyKad/passport, selfie, proof of address Legal obligations
Deposit & withdrawal processing Bank details, digital wallets Contractual fulfilment
Fraud prevention & AML IP, activity logs, transaction records Legal obligations
Customer Support Email, phone number, chat logs Legitimate interests
Platform improvement Usage data, technical logs Legitimate interests
Promotional communications (with consent) Email, phone number Consent
Important Note: We do not use your data for automated decision-making that materially affects you without human oversight. Any significant decisions, such as account closures, are reviewed by our team.
03 Third-Party Information Sharing

I1scr does not sell, rent, or transfer players' personal data to any external party for marketing or commercial purposes. However, in certain situations, we share information with carefully selected third parties:

  • Payment providers: DuitNow, FPX, Touch 'n Go, GrabPay, and Boost receive the transaction information necessary to process your deposits and withdrawals.
  • KYC service providers: Identity verification information is shared with providers who assist us in verifying player identities and complying with AML requirements.
  • Game providers: Usernames and session information are shared with game providers such as Pragmatic Play and Evolution Gaming to enable gameplay.
  • Authority: i1scr will disclose information to legal authorities or regulators when required to do so under Malaysian law.
  • Technical analytics providers: De-identified usage data is shared for platform performance analytics purposes.

All third parties we work with are bound by data protection agreements and are not permitted to use your information for any purpose other than those specified in those agreements.

Every third party that receives i1scr player data has undergone a security assessment process and must comply with data protection standards equal to or stricter than our own policy.
04 Data Security

Protecting your data is more than a legal obligation for i1scr — it is a moral responsibility we take seriously. We implement multiple layers of technical and organisational security to keep your data safe:

  • Data encryption in transit: All communications between your device and our servers are secured using 256-bit SSL/TLS encryption.
  • Data encryption at rest: Sensitive information such as payment details and KYC documents is stored in encrypted form using AES-256 encryption standards.
  • Strict access control: Only authorised staff with a legitimate business need may access player personal data, and every access is logged.
  • 24/7 monitoring: Our systems are continuously monitored to detect any suspicious activity or unauthorised access attempts.
  • Regular security testing: We conduct regular penetration testing and independent security audits on a periodic basis.
  • Two-factor authentication (2FA): Players are encouraged to enable 2FA for an additional layer of account protection.
Although we take all reasonable precautions, no system can guarantee 100% absolute security. In the event of a material data breach, we will notify affected players within 72 hours in line with industry best practices.
05 Cookies & Tracking Technologies

The i1scr platform uses cookies and similar tracking technologies to ensure a smooth gaming experience and to tailor our services to your needs.

Types of cookies we use:

  • Essential cookies: Required for core platform functions such as maintaining your login session. These cookies cannot be disabled as the platform will not function without them.
  • Performance cookies: Collecting data on how players use the platform (pages visited, time spent) to help us improve the user experience. This data is collected in aggregate and does not identify individuals.
  • Functional cookies: Saving your preferences such as language, display theme, and other personal settings so you do not need to reconfigure them each time you log in.
  • Analytics cookies: Helping us understand overall platform usage patterns for product improvement purposes.

You can manage or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain platform features.

The i1scr platform does not use third-party cookies for targeted advertising or to track your activity on other websites. Our cookies are solely to enhance your experience on our own platform.
06 Your Rights as a Player

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and i1scr's internal policies, you have the following rights regarding your personal data:

01
Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.

02
Right to Rectification

If any of your data is inaccurate or outdated, you have the right to request immediate correction through customer support.

03
Right to Erasure

You may request deletion of your personal data following account closure, subject to statutory retention obligations.

04
Right to Withdraw Consent

You may withdraw consent for marketing communications at any time through your account settings.

05
Right to Object to Processing

You have the right to object to the processing of your personal data under certain circumstances, particularly for direct marketing purposes.

06
Right to Lodge a Complaint

If you believe your privacy rights have been violated, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection.

To exercise any of the above rights, please contact our data protection team via live chat within the platform or the support email. We will respond to every request within 3 business days.
07 Data Retention & Deletion

I1scr retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by Malaysian law.

  • Active account data: Retained for the duration your account is active and for a minimum of 5 years after account closure for AML and tax compliance purposes.
  • Financial transaction records: Retained for 7 years in accordance with Malaysia's financial regulatory requirements.
  • KYC Documents: Retained for 5 years after the business relationship ends.
  • Technical and activity logs: Retained for 90 days for security and technical troubleshooting purposes.
  • Customer support communications: Retained for 2 years for service reference and improvement purposes.

Once the designated retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you.

08 Children's Privacy

The i1scr platform is exclusively for individuals who are of age 18 years and above. We do not knowingly collect any personal information from individuals under the age of 18.

During the registration process, prospective players are required to confirm that they have reached the stipulated minimum age. Our KYC process also verifies each player's date of birth through a valid identity document.

Immediate Action: If we discover that personal data of an underage minor has been collected inadvertently, the account in question will be closed immediately and all related data will be deleted within 24 hours. Parents or guardians who become aware of such a situation are encouraged to contact us promptly.
09 Privacy Policy Amendment

I1scr reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or changes to the services we offer.

When material changes are made, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Displaying a clear notice on the platform's home page for at least 14 days.
  • Sending email notifications to players with active accounts.

Continued use of the i1scr platform after the effective date of any amendments will be deemed acceptance of the revised privacy terms. We encourage you to review this page periodically.

10 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our Data Protection Officer (DPO) team is ready to assist.

You can reach us through the following methods:

  • Live chat: Available 24/7 directly within the i1scr platform — the fastest way to get a response.
  • Support email: [email protected] — for written enquiries that require documentation.
  • FAQ Section: Visit our FAQ page for answers to frequently asked questions about privacy and security.
The i1scr support team is fluent in Malay and ready to assist you with any privacy-related enquiries. We are committed to responding to every enquiry within 24 hours.

Privacy Is Not Just a Promise — It Is Our Practice

Six core pillars of privacy protection that we uphold every day for the safety of Malaysian players.

Bank-Grade Encryption

256-bit SSL protects every bit of data travelling between your device and i1scr servers — the same standard used by Malaysia's leading banks.

Secure KYC Verification

Our KYC process uses industry-recognised identity verification technology. Your documents are processed confidentially and are never shared arbitrarily.

No Data Selling

Your data has never been and will never be sold to advertisers or third-party data brokers. You are not our product — you are our customer.

Full PDPA Compliance

Every aspect of our data processing complies with Malaysia's Personal Data Protection Act 2010. Your rights as a data subject are fully protected.

Privacy Controls in Your Hands

Manage your communication preferences, data access, and privacy settings directly from your i1scr account panel. Simple and transparent — no complicated processes required.

Regular Security Audits

The i1scr system undergoes regular penetration testing and independent security audits to ensure there are no vulnerabilities that could be exploited by malicious parties.


Trusted Platform

Join i1scr — Play Safe & With Peace of Mind

Your data is protected. Your gameplay is secure. i1scr delivers a world-class entertainment experience with privacy protection you can fully trust.

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